Article 1: Definitions
In these terms and conditions, the terms below mean the following:
- Account: A user interface that, after entering login credentials, gives the customer access to request, manage, and configure our services. This also includes access to stored configurations and files.
- General terms and conditions: This document, which contains the basic requirements for our services.
- Additional conditions: Specific terms and conditions which, in addition to these General Terms and Conditions, may apply to certain services. This may include third-party terms and conditions, a Service Level Agreement (SLA), or a Processor Agreement.
- Consumer: A customer acting as a natural person and not in the exercise of a profession or business.
- Services: All products and/or services provided by WebSpace Hosting B.V. to the customer on the basis of an agreement.
- Confidential Information: Any information marked as confidential or to be considered as such by the receiving party. The content of any agreement between us and the customer is considered confidential.
Article 2: Applicability
- These General Terms and Conditions apply to all offers, services, and agreements between WebSpace Hosting B.V. and our customers, unless otherwise agreed in writing.
- By purchasing a service from us, you agree to these Terms and Conditions.
- We may change these terms and conditions. For significant changes, we will inform our customers at least one month in advance. Minor changes may take effect immediately.
Article 3: The Account
- Customers access their account with a self-selected password. It is the customer's responsibility to choose a strong password and keep it secret.
- The account provides access to manage services, including a digital wallet for making payments. Customers are responsible for maintaining sufficient balance.
Article 4: Obligations of WebSpace Hosting B.V.
- We undertake to provide the services purchased to the best of our ability and according to the specifications agreed in the agreement.
- If service is interrupted due to unforeseen circumstances, we aim to restore it as soon as possible.
Article 5: Customer obligations
- The customer must provide all necessary cooperation and supply correct and complete information for the performance of the service.
- Misuse of the services, such as distributing illegal content, is prohibited and may result in immediate termination of the service.
Article 6: Payment and Rates
- Rates for our services are clearly communicated prior to the agreement. Payments should be made according to the agreed deadlines.
- If payment is not made on time, we reserve the right to suspend services until payment is made.
Article 7: Liability and Indemnity
- WebSpace Hosting B.V. limits its liability to direct damage caused by gross negligence or intent on our part. Liability for indirect damages, including lost profits or data loss, is excluded.
- The customer indemnifies WebSpace Hosting B.V. against all third-party claims arising from the use of the services, unless such claims are directly attributable to gross negligence or intent on our part.
Article 8: Termination and Termination
- Agreements may be terminated by either party subject to the agreed notice period.
- Upon termination of the service, the customer should take care of securing his data himself.
Article 9: Final provisions
- These General Terms and Conditions are governed by Dutch law.
- Disputes are preferably resolved by mutual agreement. If this is not possible, the dispute will be submitted to the competent court in the Netherlands.
